At Lakven Beauty, customer satisfaction is important to us. Please read our refund and cancellation policy carefully before placing an order.
Orders once confirmed and dispatched cannot be cancelled.
Due to the hygienic nature of beauty and personal care products, we do not accept returns or provide refunds for used or opened items.
Product received in damaged condition
Wrong product delivered
Missing items in the order
In such cases, customers must contact us within 48 hours of delivery along with clear unboxing photos or videos as proof.